Gerry Criscenzo, High Rock's founder, has over 20 years of hands-on technology management expertise. His expertise ensures you are making the best technology decisions.
Gerry Criscenzo's expertise is in wide range of industries and has developed a network of technology resources.
A company can lose tens or hundreds of thousands of dollars in lost productivity by partnering with or selecting the wrong technology or company.
High Rock is independent of solution providers to help you make confident technology decisions to realize your vision.
Gerry Criscenzo breaks it down so you can make confident decisions and reduce risks. Technology advances in the blink of an eye. Tomorrow will present a better solution than today's, which, is why we're solution neutral. Unlike many other consultants who represent single solutions, we take time to understand your business' unique needs and then research the best current solution for you.
Gerry Criscenzo is your trusted business systems/technology analyst providing you critical research, insight, and due diligence. He frees up management's valuable time to focus on running your business. High Rock accelerates your decision-making. This saves you real money, and enables you to make IT and technology decisions with greater confidence and lower risk. High Rock works only with small-to-medium business to commit our time to you. Our robust research cuts through the hype and marketing noise to get to the truth most relevant to your company.
High Rock knows and asks the right questions and keeps asking. Gerry Criscenzo has a richly developed network of resources, and relationships, and is in a technical position to discover, assess and professionally scrutinize information. Gerry provides the mission/decision-critical information you need, when you need it.
High Rock's first step is understanding "your" business and then research the right technology. Gerry interviews and gathers feedback from the people in your company on what works, and what doesn't because your people are a wealth of knowledge.
High Rock's High Level Process
Working in IT, Gerry has a Customer Service background focused on delivering an exceptional Customer Experience (CX). Gerry uniquely provides a vetting process to ensure clients are partnering with customer-focused organizations that demonstrate a formal Customer Experience strategy that begins with leadership.
This is Gerry Criscenzo's unique added value over other consultants. He understands that you will be working with "people" to implement and support your new technology solution and that the last thing you want is to be locked into a contract with a poor customer-service provider.
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